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Ordering Guidelines and Policies

At American Tees, we have spent the last two + decades perfecting our ordering guidelines and polices. We have chosen these policies because we know these are the best ways to protect both the client and American Tees. Should you ever have any questions regarding our policies, please feel free to reach out to orders@americantees.shop. We would love to hear from you. Should you ever run into a problem, we would love to know about it!

If you feel you have received an order that was incorrect, please check out our Returns and Exchanges Policies Page below and then reach out to us at 918-288-6682 or orders@americantees.shop.

If you you have received a blank item and wish to return or exchange it, please also check out our Returns and Exchanges Policies Page below as well.

Ordering Guidelines & Policies

ARTWORK WILL NOT BE STARTED UNLESS WE HAVE AN APPROVED PURCHASE ORDER, HALF DOWN,
OR A $50 NON-REFUNDABLE PAYMENT TOWARDS YOUR FUTURE ORDER WHEN PLACED.

TO BEGIN PRODUCTION, 50% DOWN OR AN APPROVED PURCHASE ORDER IS REQUIRED.

ALL NEW ARTWORK REQUIRES A PROOF THAT MUST BE APPROVED VIA OUR ONLINE
PROOFING SYSTEM.

ENTIRE ORDER MUST BE PAID (OR PURCHASE ORDER) BEFORE ANY PORTION OF THE ORDER IS RELEASED

ANY ITEMS LEFT FOR PICK UP AFTER 30 DAYS WILL BE DONATED OR SOLD IN STORES
FOR BALANCE OWED.

PAST DUE BALANCES WILL BEGIN COLLECTING A MINIMUM OF A 1% FINANCE CHARGE
AFTER 30 DAYS PAST DUE AND/OR TURNED OVER TO A COLLECTION AGENCY.

WE ARE NOT RESPONSIBLE FOR THE CONDITION OF GARMENTS ONCE THEY HAVE BEEN WASHED,
WORN, OR IN THE CUSTOMER’S POSSESSION FOR A WEEK OR MORE.

EMBELLISHED ITEMS CAN NOT BE RETURNED OR EXCHANGED FOR ANY REASON.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.

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